| Units & resident records | Supported Unit and resident records connected to community work. | Documented Resident directory and unit records. Records documentation ↗ |
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| Staff work orders | Supported Assignment, status, contractor, resolution and verification where required. | Documented Maintenance requests, task assignment and work tracking. Maintenance documentation ↗ |
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| Repair costs & parts | Supported Estimated and actual costs, invoice reference and free-text parts notes. Not stock control or a general ledger. | Confirm fields Invoicing is listed in the product overview. Verify the exact cost and parts fields in a walkthrough. Product overview ↗ |
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| Contractor directory & files | Supported Contractor details and files associated with community work. | Documented Vendor records, compliance documents and expiration alerts. Maintenance documentation ↗ |
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| Preventive maintenance | Full cycle planned Asset and routine foundations exist. The complete schedule-to-work-order cycle remains roadmap work. | Documented Preventive maintenance schedules and equipment tracking. Maintenance documentation ↗ |
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| Consumables & stock | Planned Parts notes do not currently provide quantities on hand or low-stock actions. | Documented Supply usage, inventory levels and low-stock alerts. Maintenance documentation ↗ |
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| Resident request-to-resolution tracking | Planned The complete resident submission and tracking journey is separate from current staff work orders. | Documented Resident maintenance requests and status tracking. Maintenance documentation ↗ |
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| Parcels | Supported Parcel, recipient and collection records connected to the unit. | Documented Package logging, notifications and pickup tracking. Front-office documentation ↗ |
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| Visitors & guests | Setup required Visitor records depend on your community’s configured visitor types and forms. Confirm readiness before rollout. | Documented Visitor permissions, guest records and front-desk tracking. Front-office documentation ↗ |
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| Amenities & reservations | Staff workflow Amenity and reservation management. Resident self-service and payments are separate scope. | Documented Resident amenity bookings, rules and associated fees. Records documentation ↗ |
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| Keys | Supported Key-copy checkout and return records. No connected key cabinet is implied. | Documented Key tracking and KeyLink hardware options. Confirm hardware and service costs separately. Front-office documentation ↗ |
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| Offline front-desk operations | Not verified Do not rely on offline operation for a rollout without a confirmed workflow. | Documented BuildingLink describes ConciergeLink as a local installation that supports front-desk work during internet outages. Confirm its available workflows. ConciergeLink overview ↗ |
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| Private resident documents | With Doorman Role-gated documents and resident access are part of Doorman’s resident portal. | Documented Community documents with access permissions. Records documentation ↗ |
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| Community website | With Doorman Website creation is quoted separately from the monthly subscription. | Confirm scope Confirm public community website scope, implementation and pricing with BuildingLink. Product overview ↗ |
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