doormanby Lobby

A closer look at community operations

Desk or BuildingLink?
Start with the work.

Compare the workflows, resident experience and services your community needs before choosing a platform.

Desk workflow availability is confirmed during community setup. Planned items are not included today. BuildingLink entries reflect official documentation; confirm plan and add-on scope with the vendor.
WorkflowDeskBuildingLink
Units & resident recordsSupported

Unit and resident records connected to community work.

Documented

Resident directory and unit records.

Records documentation ↗
Staff work ordersSupported

Assignment, status, contractor, resolution and verification where required.

Documented

Maintenance requests, task assignment and work tracking.

Maintenance documentation ↗
Repair costs & partsSupported

Estimated and actual costs, invoice reference and free-text parts notes. Not stock control or a general ledger.

Confirm fields

Invoicing is listed in the product overview. Verify the exact cost and parts fields in a walkthrough.

Product overview ↗
Contractor directory & filesSupported

Contractor details and files associated with community work.

Documented

Vendor records, compliance documents and expiration alerts.

Maintenance documentation ↗
Preventive maintenanceFull cycle planned

Asset and routine foundations exist. The complete schedule-to-work-order cycle remains roadmap work.

Documented

Preventive maintenance schedules and equipment tracking.

Maintenance documentation ↗
Consumables & stockPlanned

Parts notes do not currently provide quantities on hand or low-stock actions.

Documented

Supply usage, inventory levels and low-stock alerts.

Maintenance documentation ↗
Resident request-to-resolution trackingPlanned

The complete resident submission and tracking journey is separate from current staff work orders.

Documented

Resident maintenance requests and status tracking.

Maintenance documentation ↗
ParcelsSupported

Parcel, recipient and collection records connected to the unit.

Documented

Package logging, notifications and pickup tracking.

Front-office documentation ↗
Visitors & guestsSetup required

Visitor records depend on your community’s configured visitor types and forms. Confirm readiness before rollout.

Documented

Visitor permissions, guest records and front-desk tracking.

Front-office documentation ↗
Amenities & reservationsStaff workflow

Amenity and reservation management. Resident self-service and payments are separate scope.

Documented

Resident amenity bookings, rules and associated fees.

Records documentation ↗
KeysSupported

Key-copy checkout and return records. No connected key cabinet is implied.

Documented

Key tracking and KeyLink hardware options. Confirm hardware and service costs separately.

Front-office documentation ↗
Offline front-desk operationsNot verified

Do not rely on offline operation for a rollout without a confirmed workflow.

Documented

BuildingLink describes ConciergeLink as a local installation that supports front-desk work during internet outages. Confirm its available workflows.

ConciergeLink overview ↗
Private resident documentsWith Doorman

Role-gated documents and resident access are part of Doorman’s resident portal.

Documented

Community documents with access permissions.

Records documentation ↗
Community websiteWith Doorman

Website creation is quoted separately from the monthly subscription.

Confirm scope

Confirm public community website scope, implementation and pricing with BuildingLink.

Product overview ↗

Pricing in context

Compare the complete cost.

Desk

$2–2.50 per unit per month, depending on community and size. A minimum applies; your proposal confirms the amount. Combining eligible Lobby services brings a 15% discount, with covered services and the final total confirmed in the proposal.

See Lobby pricing

BuildingLink

No general software subscription price was verified on the official pages reviewed. Request a quote for the same units, workflows, setup and add-ons. KeyLink hardware pricing is not the platform subscription price.

Review BuildingLink

Where each evaluation should start.

Considering Desk?

Start with the staff workflows you need today: unit context, work orders, contractors and parcel records. Add Doorman if your community also needs a website and private resident information.

Explore Desk’s workflow

Need preventive or resident self-service workflows now?

BuildingLink documents preventive maintenance, inventory and resident requests. Include those workflows in your vendor walkthrough, along with offline needs and any hardware.

Check the sources.

Official pages reviewed on September 26, 2026. Product descriptions can change, and documentation does not establish what is included in your specific contract.

Bring your community’s workflow.

We’ll walk through what fits today and what needs a different scope.

Talk about Desk