Units & residents
Bring units, residents and their related history together, including pet and vehicle records.
Desk by Lobby · community management
Your community.
Managed in one place.
Desk is HOA and condo management software: connect your residents, their homes and the work that keeps everything running. See an everyday request move through Desk.
Request a proposalCommunity follow-up
Care that follows through.
Help your team follow each work order, from assignment to closure.
- Reported
- Assigned
- Verified
- Closed
Illustrative Desk product walkthrough with fictional data. The application opens a work order, assigns a contractor, records a repair and cost, verifies the result and closes the record. The updated status returns to the work-order list. Verification is community-configured.
A request comes in. Open it in your work-order list.
Product walkthrough · fictional community and records.
Your community workspace
Community association
management software.
Desk supports the records and daily work of community managers and their teams. Each shift opens and closes on the record. The daily log, incidents and passdown notes for the next shift travel with it, and the shift summary prints as a PDF. Desk at the front desk
Tickets & work orders
Record an issue, assign a contractor and follow it through completion and closure, with verification when required.
Contractors
Keep contractor details and documents close to the people managing the work.
Guests & visitors
Manage visitor records and visit groups with unit-linked history.
Parcels
Track parcel intake, recipients and collection records.
Amenities & reservations
Manage amenity reservations, usage and item checkout and return.
Keys & resources
Keep key records and specific-copy checkout and return organized.
Notes & incidents
Record notes, files and incidents with the context your team needs.
Team & reports
Manage departments and team settings, and use reports to review community operations.
A closer look
See the work in context.
A request with a clear resolution.
Follow the unit, contractor, cost record and lifecycle in one work order.
Explore maintenanceClearer records for a busy team.
Keep visitor history and parcel collection information easy to find.
Explore daily operationsBefore you get started.
Is Desk only for the front desk?
Desk is built for community management. Units, residents, work orders and contractors sit alongside visitor, parcel and amenity operations. See condo package management.
How do tickets and work orders relate?
They follow one service workflow: record the issue, assign a contractor, complete the work and close it with a resolution. Communities can require verification before closure.
What does Cost & Parts include?
Estimated and actual cost, an invoice reference and parts notes. These stay with the work order and can be updated while it remains open.
How much does Desk cost?
Desk is $2–2.50 per unit per month, depending on community and size. A community minimum applies. Your proposal confirms the rate, minimum and setup. See our pricing page for details.
Can every community use every module immediately?
Availability depends on your community’s setup and permissions. We’ll review your workflows and the configuration you need before you get started.
Let’s look at your community.
Tell us about your team and the work you want to bring together.