A welcome that feels like your community.
A public website on your own domain. Preview changes before publishing and return to an earlier version when you need to.
Talk about your websiteDoorman by Lobby · HOA & condo association websites
Your community’s website, records and resident answers.
Together.
Give your HOA or condominium association a public website, a private resident portal, and Concierge answers grounded in the association’s documents. One subscription covers the HOA or condo association website and the resident portal.
Sample community / Powered by DoormanAnswer and sources
Manager workspace / Documents
Upload once.
Keep your team in control.
Pool rules.pdf
Document ready for questions
- Category
- Rules & regulations
- Visibility
- Members only
Resident questions enabled
The team can try Concierge before residents use it.
Community portal / Ask
Ask about your communityAnswers from the records you can access.
Can I bring guests to the pool?
Concierge
Yes. Each household may bring up to two guests. An adult resident must accompany them.
Sources · Pool rules.pdf · Page 2
Each household may bring a maximum of two guests, accompanied by an adult resident.
Check the source document for the full policy. For individual decisions, contact your management team.
Your team stays informed.
Question historySample question recorded: Can I bring guests to the pool? · Answer with sources available to review.
Illustrative examples with fictional documents and policies. Animation illustrates the workflow; processing time and screens are simplified. No real uploads or AI calls. Actual answers depend on the records available to each resident.
- Your community’s own website
- Access by invitation
- Answers from your records
One connected experience
One place for community life.
A public front door, private records and helpful answers. Connected from the start.
The right records. The right people.
Keep resident documents, notices and access organized. Managers decide who can enter and which records they can see.
Talk about resident accessQuestions answered from your records.
Residents ask questions about the association’s records. Concierge finds relevant information in the documents they can access and points them to the source. Included with Doorman, with questions controlled by your management team.
Talk about ConciergeAlready a resident? Visit your community’s website to access its private portal.
Use an assistant? Doorman speaks MCP. Connect Claude, ChatGPT or Cursor to your community and run the board’s week from there. See what it can do
Simple pricing
Priced per unit.
Everything included.
$0.75per unit, per month
$0.50 per unit from the 201st · $29 monthly minimum per community
- Document management: the private resident records and notices
- Resident management and invitations
- Concierge for every resident: answers from your own documents
- A community blog and notices your board or manager publishes
- 4 site edits a month, made for you by the Lobby team
- Upkeep of your community website: hosting, updates and your domain
Website creation. A one-time project, quoted for your community. It covers the build, the resident import and the invitation send-out.
Get startedLarger communities and management companies: talk to Sales.
Common questions
A few things to know.
What is Doorman?
Doorman by Lobby connects a community website, a private resident portal and Concierge answers grounded in association documents.
What does Concierge use to answer questions?
Concierge uses the association records available to the resident and points to relevant source documents. Answers depend on the documents your community provides.
What happens when the records do not contain an answer?
Concierge explains that it could not find the answer in the available records. Residents can then contact their management team for clarification.
Where do residents sign in?
Residents access the private portal through their own community’s website. This page is for learning about Doorman and contacting the Lobby team.
Who controls access to private records?
Community managers control resident access and document visibility. Concierge follows those access boundaries.
How can my community get started?
Use the contact form to tell the Lobby team about your community and what you need.
How much does Doorman cost?
$0.75 per unit per month ($0.50 from the 201st unit), with a $29 monthly minimum per community. The subscription covers document management, resident management and invitations, Concierge for every resident, the community blog and notices, 4 site edits a month by the Lobby team, and the upkeep of your community website. Building the website is a one-time project, quoted for your community.
Looking for an HOA website, a condo association website or a resident portal? Each has its own page.
Also: Florida condo official records and electronic voting for Florida condos and HOAs.
Florida association? Read the condo & HOA website law, and the 18 records a condominium posts →
Let’s talk about your community
A simpler next step.
Tell us what you need.
Have a question about Doorman or want to bring it to your community? Send a message to the Lobby team.
A website, resident records, or both. Start with what matters to you.
Part of Lobby
One community.
A growing family of solutions.
Explore what’s available and what’s coming next across Lobby.
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