A public front door
A community website helps people find your association and its public information.
Doorman · Resident experienceThe answer starts
The answer starts
with the right record.
Give residents a private place to find their association’s documents, and a way to ask questions about the records they can access.
Explore Doorman for your communityResident portalDoorman
PDF
Community handbookAvailable to this resident
“Where can I find the amenity rules?”
ConciergeFind relevant information in accessible records.
Relevant source document↗
Illustrative conversation · answers depend on your documents.
The workflow
Documents people
can actually use.
Your community provides the records. Doorman brings them into a resident experience with access controls and source-based answers.
Organize the association’s records
Manage documents and notices in Doorman, with the appropriate audience for each record.
Invite residents to their portal
Manage residents and send invitations so they can access the community’s private resident experience.
Ask Concierge a question
Residents ask about the association’s records. Concierge finds relevant information in documents they are allowed to access.
Follow the answer to its source
The response points to relevant source documents. Residents can continue with the underlying record, and managers can review questions and sources.
Built around community records
Access and context belong together.
Concierge’s answers depend on the documents your association supplies. Your management team controls resident questions.
A private resident space
Residents sign in to see the records available to them.
Source-based answers
Concierge keeps the source close to the answer so residents have somewhere to look next.
A clearer home for resident information.
Start with your community’s website and records.